PlayStation Knowledge Center

Advanced Search
Screen Reader users press enter to Limit by product.  Limit by product
Screen Reader users press enter to Limit by category.  Limit by category
Search Tips


Most Popular Solutions

  • Change and Reset Password [multiple]
    This article will instruct you on how to change your password via PS4, PS3, PS Vita, or PC. Choose the answer from the left-hand column that matches your situation, and then look to the right to see if you're...
  • MLB 15 The Show Bonus Offers [PS4™ system]
    This article tells you how to redeem the pre-order bonus offers with the PS4 version of MLB 15 The Show. SkinIt Offer To redeem your MLB 15 The Show DualShock 4 team skin: Visit the following website...
  • MLB.TV App Fix [PS4™ system]
    If you are unable to start the MLB.TV app after downloading a recent patch, please follow the steps below to resolve the issue. On PS4 Go to your [Library] and highlight the MLB.TV app Press the Options...
  • PlayStation Music [multiple]
    Listen to Spotify Listen to millions of songs on-demand with Spotify, available on your PlayStation®4 system, PlayStation®3 system, and Xperia™ devices. Play any song, anytime. Stream Spotify and Play On your PS4™...
  • PS4: Error Codes [PS4™ system]
    This article provides descriptions and actions for certain PS4 error codes. Press Ctrl F to bring up a search box in your browser. Then enter the error code you're looking for. If your code is not listed, please...
  • Upgrade PS4 HDD [PS4™ system]
    This article explains how to upgrade your PlayStation®4's Hard Disk Drive (HDD). Supported HDD Only the following type of hard disk drive (HDD) is officially supported with the PS4: 2.5 inch internal type...
  • Activate / Deactivate a System on the PlayStation®Network [PlayStation®Network]
    This article explains how to activate or deactivate a PlayStation system. The entire process has been streamlined for the PlayStation 4, so please refer to our article on activating/deactivating a Primary PS4 for...
PlayStation® Protection Plan W05FY14