PlayStation Knowledge Center
Advanced Search
Search Tips
Screen Reader users press enter to Limit by product.
Limit by product
Screen Reader users press enter to Limit by category.
Limit by category
PSN Status: ONLINE
PlayStation®
Protection Plan
Protection Plan
Forgot PSN Password?
Get PW reset help here
Get PW reset help here
Where’s My System?
Check the status
Check the status
Activate / Deactivate
Add / Remove Devices
Add / Remove Devices
PS4 Info
Online User's Guide
Online User's Guide
PlayStation Plus
Available on PS4
Available on PS4
Most Popular Solutions
-
Four Games, One Pick-PlayStation 4 Bundle FAQ
[PS4™ system]
This article provides answers to frequently asked questions about the PS4-Four Games, One Pick Bundle that's now available in stores. This is not regarding any other PS4 Bundle other than the PS4 Four...
-
Change and Reset Password
[multiple]
This article will instruct you on how to change your password via PS4, PS3, PS Vita, or PC. Choose the answer from the left-hand column that matches your situation, and then look to the right to see if you're...
-
Grim Fandango Download Issue
[PlayStation®Network]
If you are unable to start and play Grim Fandango, please follow the steps below to resolve the issue. If you pre-downloaded the game: On your console, delete all Grim Fandango data from your system. From a web...
-
PS Vita YouTube App No Longer Supported
[PlayStation®Vita]
The YouTube application for PlayStation®Vita (PS Vita) will no longer be supported after 20 April 2015, and the application will cease to be available for download from PlayStation®Store on 28 January, 2015. Users...
-
Ps Vita Maps and near Applications
[PlayStation®Vita]
All features of the [Maps] application and some features of the [near] application will be disabled with the PlayStation®Vita system software update planned on March, 2015. Functionalities of the applications will...
-
PS4: Error Codes
[PS4™ system]
This article provides descriptions and actions for certain PS4 error codes. Press Ctrl F to bring up a search box in your browser. Then enter the error code you're looking for. If your code is not listed, please...
-
Activate / Deactivate a System on the PlayStation®Network
[PlayStation®Network]
This article explains how to activate or deactivate a PlayStation system. The entire process has been streamlined for the PlayStation 4, so please refer to our article on activating/deactivating a Primary PS4 for...







