PlayStation Knowledge Center

Advanced Search
Screen Reader users press enter to Limit by product.  Limit by product
Screen Reader users press enter to Limit by category.  Limit by category
Search Tips


Most Popular Solutions

  • Change and Reset Password [multiple]
    This article will instruct you on how to change your password via PS4, PS3, PS Vita, or PC. Choose the answer from the left-hand column that matches your situation, and then look to the right to see if you're...
  • PS4: Error Codes [PS4™ system]
    This article provides descriptions and actions for certain PS4 error codes. Press Ctrl F to bring up a search box in your browser. Then enter the error code you're looking for. If your code is not listed, please...
  • Activate / Deactivate a System on the PlayStation®Network [PlayStation®Network]
    This article explains how to activate or deactivate a PlayStation system. The entire process has been streamlined for the PlayStation 4, so please refer to our article on activating/deactivating a Primary PS4 for...
  • Upgrade PS4 HDD [PS4™ system]
    This article explains how to upgrade your PlayStation®4's Hard Disk Drive (HDD). Supported HDD Only the following type of hard disk drive (HDD) is officially supported with the PS4: 2.5 inch internal type...
  • PS4: Safe Mode [PS4™ system]
    If you are having trouble starting your PlayStation®4, Safe Mode allows you to start the PS4™ with the minimum required functionality. Once in Safe Mode, there several menu options that may help you correct issues...
  • PS4 Accessibility Settings [PS4™ system]
    Accessibility Go to [Settings] > [Accessibility] to view the following options. Text to Speech Enable this feature to hear the system read certain on-screen text and contextual information out loud. Text to speech...
  • How to redeem a Discount Code (In-Cart), Voucher, or PlayStation Network Card [multiple]
    Discount Codes, Online passes, PlayStation Network cards and certain pre-order bonuses or in-game promotional items are a few types of transactions that use codes on the PlayStation Store. In this Article PSN...
PlayStation® Protection Plan W05FY14