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  • Change and Reset Password [multiple]
    This article will instruct you on how to change your password via PS4, PS3, PS Vita, or PC. Choose the answer from the left-hand column that matches your situation, and then look to the right to see if you're...
  • PS4: Error Codes [PS4™ system]
    This article provides descriptions and actions for certain PS4 error codes. Press Ctrl F to bring up a search box in your browser. Then enter the error code you're looking for. If your code is not listed, please...
  • Back Up and Restore PS4 HDD [PS4™ system]
    PS4 System Software 2.50 added the ability to use a USB storage device to back up and restore a PS4's hard drive. Follow the instructions below to back up and restore your data. A few things to note before getting...
  • Suspend / Resume Games and Applications [PS4™ system]
    PS4 System Software 2.50 introduced the Suspend/Resume feature. Supported by nearly all PS4 titles, this feature lets you stop your game at any point, set the system to Rest Mode, and then resume where you left off...
  • Upgrade PS4 HDD [PS4™ system]
    This article explains how to upgrade your PlayStation®4's Hard Disk Drive (HDD). Supported HDD Only the following type of hard disk drive (HDD) is officially supported with the PS4: 2.5 inch internal type...
  • Activate / Deactivate a System on the PlayStation®Network [PlayStation®Network]
    This article explains how to activate or deactivate a PlayStation system. The entire process has been streamlined for the PlayStation 4, so please refer to our article on activating/deactivating a Primary PS4 for...
  • PS4: Safe Mode [PS4™ system]
    If you are having trouble starting your PlayStation®4, Safe Mode allows you to start the PS4™ with the minimum required functionality. Once in Safe Mode, there several menu options that may help you correct issues...
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