PlayStation Knowledge Center
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Click here to troubleshoot Netflix connection issues.
To run the Netflix application for streaming videos you will need to download it from the PS3 XMB™. This application replaces the Netflix video streaming discs that were used for the Netflix video streaming service. The Netflix download can be found in the "What's New" section of the XMB and under the Video section of the XMB for systems that have been updated to firmware 3.50 or later. The download is not available in the PlayStation Store.
The Netflix application has some exclusive features for the PS3:
- 1080p resolution support
- 5.1 audio support
- Multiple language support
- Subtitle/closed caption support
These features will be available on specific videos that can be found in the Netflix library. The Netflix video streaming discs will no longer work. You will need to download the Netflix application from the XMB in order to continue using the Netflix video streaming service.
If you are experiencing issues with the Netflix application after it has been downloaded and installed, please contact Netflix support here.