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[PlayStation®Network] Updated 04/07/2015


Deactivating All Consoles


Note: Once you have performed this deactivation you will be unable to repeat it for 6 months.

  1. Log-in to your Sony Entertainment Network account at https://account.sonyentertainmentnetwork.com/login.action

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  3. Click on the "Account " tab on the top navigation bar.

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  4. Select "Media and Devices " from the left side of the screen.

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  5. Click the "Deactivate All" option next the the "Game" section.

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  6. Click "Yes " to confirm deactivation.

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Important Notes:

  • You can only deactivate games via PC or website, not video. For video, you must deactivate directly from the console. Click here to learn how.
  • If you do not have access to your system and you want to deactivate it for video, please fill out our Console Deactivation Web Form to request a deactivation.
  • If you only want to deactivate games or video on one system and not all of your systems, you must do that via the console you wish to deactivate. If you don't have access to that console, please fill out our Console Deactivation Web Form to request a deactivation.
  • If you continue to have issues, you can fill out our Console Deactivation Web Form to request a deactivation.