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Connect PS3 to Wired Network (Custom Settings)

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[PS3™ system] Updated 05/06/2013

Below are instructions for connecting the PlayStation 3 to a wired network using an Ethernet cable and the [Custom] setting. You should only use these settings if you are unable to connect to the Internet using the basic settings. Click here to set up using basic Internet connection settings.

For other network connection options, see How to connect the PlayStation 3 to the Internet.


Text Walkthrough

  1. Power-cycle ALL network equipment.
    Turn off (unplug) all of your network equipment, including any wireless access points, routers, Voice Over IP (VOIP) modems, and broadband modems for two (2) full minutes. See How to power cycle PlayStation 3 network devices for more details.

  2. After two minutes have elapsed, plug in all equipment and be sure to plug in an ethernet cord into the Network port on your PlayStation 3.

  3. On the XMB™ home menu, go to Settings icon (Settings) > Network Settings icon (Network Settings) and press the X button icon button.
    custom connection screenshot 1
  4. Then go to Internet Connection icon (Internet Connection) and select [Enabled].
    custom connection screenshot 2
  5. Then scroll down to Internet Connection Settings icon (Internet Connection Settings) and press the X button icon button.
    custom connection screenshot 3
    Select [Yes] when a confirmation screen is displayed stating that you will be disconnected from the Internet.
    custom connection screenshot 4
  6. Select [Custom] and press the X button icon button.
    custom settings screenshot 5
  7. Select [Wired Connection] as your connection method and press the X  button icon button.
    custom settings screenshot 6
  8. Set the Ethernet data transfer rate and operation method. Usually select [Auto-Detect].
    custom settings screenshot 7
    • Auto-Detect - Automatically set basic settings.
    • Manual Settings - Manually adjust the Ethernet data transfer rate and operation method.

  9. On the IP Address Settings screen, you will need to select one of the following three "Custom" options: Automatic, Manual or PPPoE.
    custom settings screenshot 8
    • Automatic
      Use Automatic IP address settings if your LAN assigns IP information dynamically. This setting is similar to [Easy], can be used on most LANs.
      Note: in most cases, [Easy] should still be used instead of Automatic -- ONLY use Automatic Settings if you need to enter the DHCP host name, DNS Settings, MTU, Proxy Server, and UPnP settings manually.)

      To use Automatic settings:
      • On the [IP Address Settings] screen, select [Automatic] and press the right directional button
      • Select [Set] and press the right directional button
      • Press the X button icon button to enter the DHCP Host Name using the onscreen keyboard
      • Press the Start button to exit the onscreen keyboard
      • You will proceed with entering DNS Settings, MTU, Proxy Server, and UPnP settings, as needed by your network. Choose the appropriate settings based on your network. Enter the information as requested, pressing the right and left directional buttons to move from screen to screen. You may need to contact your LAN administrator if you are unsure about how to complete any of the information above.
      • When you have finished entering the information, the PlayStation 3 system will show you all of the settings that you have selected for you to check.
    • Manual
      Use Manual IP address settings if your LAN uses static IP addresses.

      To use Manual settings:
      • On the [IP Address Settings] screen, select [Manual] and press the right directional button
      • You will be prompted to enter all of the necessary IP address information manually. You will need to get this information from the person who set up your LAN or from your ISP.
      • Once you have entered the required IP information, press the right directional button to continue through the following screens.
      • Enter any proxy settings you may need.
      • Check your settings to make sure that they are correct.
    • PPPoE
      PPPoE is used for connections that require a user name and password to connect to the service (commonly found on DSL connections). Please note it should only be used if you are connecting directly to your ISP without using a home gateway router OR using a router that does not authenticate your PPPoE connection for you.

      To use PPPoE settings:
      • On the [IP Address Settings] screen, select [PPPoE] and press the right directional button
      • You will be asked for your PPPoE user name (or user ID) and password. You will need to get this from your ISP.
        Note : When entering user names and passwords, keep in mind that User Names and Passwords are often case sensitive, so make sure that you enter them EXACTLY the same as they were created, including the same UPPER and lowercase letters, where appropriate.
      • Once you have entered the user name and password, press the right directional button to continue through the following screens.
      • Enter any DNS and proxy settings you may need.
      • Check your settings to make sure that they are correct.

  10. Once complete, a list of settings will appear. Make sure all settings are correct and then press X button icon button to save the settings.
    custom settings screenshot 9
  11. Test the connection on the next screen. Press the X button icon button to start the test.
    Custom settings screenshot 10
  12. When the test is complete (usually less than a minute), it will display the results ("Succeeded" or "Failed"). If you have successfully connected to your network, congratulations, you have completed the network setup process.
    connection succeeded screenshot

Troubleshooting

If the custom wired network connection does NOT work for you, you may want to see Setting up a basic wired network connection or Troubleshooting a wired (Ethernet) network connection.