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Add / remove billing (credit card) information

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[PlayStation®Network] Updated 05/01/2015

Add/Remove billing information

Please choose a method below for step-by-step instructions:


Credit Card Problems

If you are having issues with the credit card being accepted, click here for some troubleshooting steps.

Sub Accounts

Only a Master account can edit a Sub account's billing information.Click here for more information on adding funds to a sub account.


Add/Remove billing information on the PS4

To add or update credit or debit card information: From the PlayStation Store:

  1. From the PlayStation Store menu, select Payment Methods
  2. Enter your password
  3. Select [Add a Credit or Debit Card]
  4. Enter your name, the long credit/debit card number, expiry date and security code (the three digit number on the signature strip) and select [Next].
  5. Enter the billing address for the card and select Confirm

From the Settings menu:

  1. Select your local user account, press up on the control pad to access the Function menu and go to  [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Enter your password
  3. Select [Add a Credit or Debit Card]
  4. Enter your name, the long credit/debit card number, expiry date and security code (the three digit number on the signature strip) and select [Next]
  5. Enter the billing address for the card and select [Confirm]

 

To remove or update credit or debit card information:

From the PlayStation Store:

  1. From the PlayStation Store menu, select [Payment Methods]
  2. Enter your password
  3. Select a credit or debit card which you would like to remove.
  4. Select [Delete] to remove credit or debit card information or [Edit Card Information] to change it

From the Settings menu:

  1. Select your local user account and press up on the control pad to access the Function menu and go to  [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Enter your password
  3. Select a credit or debit card which you would like to remove
  4. Select [Delete] to remove credit or debit card information or [Edit Card Information] to change it

 

To select your default payment method:

  1. From the [Settings] menu, go to > [PlayStation Network] > [Account Information] > [Wallet] > [Payment Methods]
  2. Select a credit card or PayPal in the list which you would like to use as the default
  3. Select [Set as Default]

Add/Remove billing information on the PS3

  1. Sign into your Sony Entertainment Network account under PlayStation Network icon(PlayStation®Network) on the XMB™ home menu.


    Edit PS3 billing screenshot 1


  2. Highlight Account Management icon(Account Management) and press the X button iconbutton.


    Edit PS3 billing screenshot 2


  3. Select "Account Information" and press the X button iconbutton.


    Edit PS3 billing screenshot 3


  4. Select "Billing Information" and press the X button iconbutton.


    Edit PS3 billing screenshot 4


  5. Enter your PlayStation Network password, highlight "Continue" and press the X button iconbutton.


    Edit PS3 billing screenshot 5


  6. Enter your credit card information. If you have a credit card on file, your credit card information will be displayed. You may edit your billing information at this point. Once complete, press the X button iconbutton on "Continue".


    Edit PS3 billing screenshot 6


    If you wish to remove your billing information, at the bottom of the screen you will see the option "Delete Billing Information". Select this and press the X button icon button.


    Edit PS3 billing screenshot 7


  7. If you chose to remove your billing information, the message "Your billing information will be deleted. Are you sure you want to continue?" will appear. Highlight "Yes" and press the X button iconbutton to remove your credit card information.


    Edit PS3 billing screenshot 8


  8. If the edits have been successful, the message "Update completed" or "Billing information deleted" will appear and your credit card information will now be updated.
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On the PS Vita

  1. From the Home screen, tap the Image PS Store icon
    .
  2. Tap Start in the center of the LiveArea.
    Image



  3. Tap the ... icon in the lower right corner.
    Image



  4. Tap Transaction Management.
    Image



  5. Tap Billing Information.
    Image



  6. Enter the password associated with your SEN account.
    Image



  7. Carefully enter your billing information. If you experience problems with this portion of the process, please refer to this article on credit card problems for some troubleshooting steps.
    Image



  8. To remove your billing information, tap the Clear Billing Information button at the bottom of the Billing Information screen.
    Image


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On the PSP system

  1. On the XMB™, go to PlayStation Network icon(PlayStation®Network) > Account Management icon(Account Management) and press the X button iconbutton.


    Edit PSP billing screenshot 1


  2. Sign in to your Sony Entertainment Network account.


    Edit PSP billing screenshot 2


  3. Select "Account Information" and press the X button iconbutton.


    Edit PSP billing screenshot 3


  4. Select "Billing Information" and press the X button iconbutton.


    Edit PSP billing screenshot 4


  5. Enter your PlayStation Network password, highlight "Continue" and press the X button iconbutton.


    Edit PSP billing screenshot 5


  6. Enter your credit card information. If you have a credit card on file, your credit card information will be displayed. You may edit your billing information at this point. Once complete, press the X button iconbutton on "Continue".

    If you experience problems with this portion of the process, please refer to this article on credit card problems for some troubleshooting steps.

    Edit PSP billing screenshot 6


    If you wish to remove your billing information, at the bottom of the screen you will see the option "Delete Billing Information". Select this and press the X button icon button.


    Edit PSP billing screenshot 7


  7. If you chose to remove your billing information, the message "Your billing information will be deleted. Are you sure you want to continue?" will appear. Highlight "Yes" and press the X button iconbutton to remove your credit card information.


    Edit PSP billing screenshot 8


  8. If your edits have been successful, the message "Update completed" or "Billing information deleted" will appear and your credit card information will now be updated.
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From the Sony Entertainment Network website you can modify your Sony Entertainment Network account information, including change password, edit billing information, etc.

  1. Visit the SEN website at https://account.sonyentertainmentnetwork.com and log in to your account.
     
  2. Click on the "Account" tab.
    Edit SEN Account 2
  3. Click on "Billing Information" on the left and you can add your billing address and credit card information.
    Edit SEN Account 3

    If you wish to delete existing credit card information, click "Delete".
    Edit SEN Account 3

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Xperia mobile or Sony tablet 

To add, remove or update billing credit or debit card information:

  1. Press the menu key and tap [Account] > [Wallet]
  2. Follow the on-screen prompts to update or remove your billing information