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[PlayStation®Vita] Updated 05/06/2013

If you have attempted to troubleshoot your PS Vita issue and believe the system is still in need of service:


For US consumers

US Flag

  • If the retailer where you bought your system covers your system with their own warranty (or if you purchased a separate warranty from your retailer), try going back to the retailer first.
  • If the retailer cannot assist you, please contact our Consumer Services Department for service information.

    Consumer Services Department
    (800) 345-7669

    View our Contacting Support page for hours of operation and additional ways to receive support.


  • Click here for in-warranty service requirements.

For Canadian consumers

Canadian Flag
  • For service, please contact our Consumer Services Department.

    Pour les consommateurs canadiens, s'il vous plaît appeler notre Département de Services de Consommateur.

Consumer Services Department (Département de Services de Consommateur)
(800) 345-7669

View our Contacting Support page for hours of operation and additional ways to receive support.


For consumers from other countries

International flags

If you system was purchased from another country, please click here for service information.