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8002F997: Issue updating the PS3 system software

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[PS3™ system] Updated 05/06/2013

Update using a game disc

  • Make sure the disc is clean and free of scratches.
  • Reboot the PS3 and try updating again. If all other discs work, you may need to replace the disc.

Update using USB drive or storage media

  • Download the update file again to the storage device.
  • Reboot the PS3 and try updating again.

Update using the PS3

  • Reboot the PS3 and redownload and install the update.
  • If you continue to have issues with the system update, you will need to send the PS3 in for service.