PlayStation Knowledge Center
The PSN Status Indicator is now located in the top right corner of PlayStation.com
We work 24 hours a day to make sure the PlayStation®Network is the best online experience in the world, but we can't do it without your help. There are a few simple, yet important steps you can take to ensure a fun and safe online experience for you and your family, and we've put them together here in this online safety guide.
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If you have a question that isn't answered above, try entering it into the search bar located in the top right corner of this page. If you're still unable to find what you're looking for, please use our Contact Options page, and we'll be happy to personally assist you.