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Updated 01/14/2014

What is Music Unlimited?

Music Unlimited is our streaming music service that offers a global catalogue of over 10 million songs plus a personal music library, ad free radio channels, and access across multiple devices.

Cost, Plan Types, and Supported Devices.

There are 3 different plans available for Music Unlimited at this time.

  • 30* Day free trial - Free
  • Premium - $9.99 / Month
  • Access - $4.99 / Month

For more details and supported devices please visit Sony Entertainment Network Music Unlimited Website.

Please note: Music Unlimited Access plan is only available on: PC, MAC, and PlayStation®3.

 

* Select mobile devices.

Offline Mode

Offline Mode is a feature in Music Unlimited that allows you to download your playlists or Channels so you can listen to your music without an internet connection.

Offline Mode for Music Unlimited is available on the PS Vita, Android™ mobile phones & tablets and iOS mobile phones. You can authorize up to 3 of these devices with your account for Offline Mode.

Please visit the website below, for instructions on how to deauthorize your offline devices from your PC. http://en.support.sonyentertainmentnetwork.com/app/answers/detail/a_id/2567/

You can also authorize/deauthorize Offline Playback mode directly from the MU app on your device.

Deactivating Offline Mode for MU Supported Devices

Top Android Mobile Phone (including Android WALKMAN)
  1. In Online Mode, tap menu button located in the top left
  2. Tap settings
  3. Tap Offline Playback
  4. Tap OK
Top Android Tablet
 
  1. In Online Mode, tap menu button located in the top right
  2. Tap Settings
  3. Tap Offline Settings
  4. Tap Offline Playback
  5. Tap Ok
Top iOS Devices (iPhone, iPod Touch, iPad)
 
  1. In Online Mode, tap the menu button located in the top left
  2. Tap Settings
  3. Tap Offline Settings
  4. Tap Deauthorize
Top PS Vita
  1. In Online Mode, tap "Home" located in the top left
  2. Tap Settings
  3. Tap Offline Settings
  4. Tap Offline Playback
Top USB WALKMAN (via MU transfer)
  1. Connect device to PC and open Music Unlimited Transfer.
  2. Hit Premium User button located in the top right
  3. Hit Deactivate Device
  4. Message appears: this device will be deactivated. All stored songs will be deleted from the device.
  5. Hit "YES" to continue and deactivate the device.
  6. Hit "YES" at the second and final warning that: all stored songs from this service will be deleted

Availability

Currently Music Unlimited is available in the US, Canada, Mexico, and Brazil.


Downloading the Music Unlimited Application.

You can download the application from the device you would like to use this service from.

Top PlayStation 3
  1. From the XMB choose Music Unlimited under the Music menu.
  2. Choose "OK" and press the X button icon button.
  3. Highlight "Yes" and press the X button icon button to download the software
  4. The application will automatically start to download.
  5. Once the download is complete it will automatically install.
  6. You will then be asked to update the application.
  7. Once the update data has been dowloaded and installed the Music application is ready to be used.
Top PlayStation Vita
  1. From the PlayStation Store - Choose Apps under the menu.
  2. Choose the Music Unlimited application.
  3. Select "Download" to start the download.
  4. After downloading the application Music Unlimited will show on your menu.
  5. You are now ready to start the application.
Top PlayStation Portable
  1. Under the Music Icon on the XMB choose Music Unlimited
  2. You will now be taken to the country selector, choose your country.
  3. Next you will choose "Download off the webpage http://ps-devices.qriocity.com/psp/en/download.html (Make sure to have a Memory Stick™ inserted.
  4. Download and install the application.
  • iPhone® and iPod Touch®
  • Android smartphones, tablets, and Android Walkman® Players
  • Mac or PC - Music Unlimited Web Browser
  • Blu-ray player, Bravia, and Sony Internet TV's - Application is embedded into your compatible device.

Purchasing a subscription.

In order to use Music Unlimited you need to have an SEN or PlayStation Network account before you can proceed. You can create an account at http://us.support.sonyentertainmentnetwork.com/app/answers/detail/a_id/14/

Top PlayStation 3
  1. After you have downloaded the application you will see the Get Started screen. Press the X button icon button to Join Now.
  2. You will now be able to choose your subscription, after highlighting your selection press the X button icon button.
  3. After you have selected your plan you will be taken to the PlayStation store. Here you can press the X button icon button to Buy Now.
  4. Music Unlimited is a subscription service that will automatically renew. You will be asked to confirm you are aware of this, also there is information here advising you how to turn this feature off. Press the X button icon button to continue.
  5. You can now confirm the purchase and press the X button icon button to continue.
  6. After the transaction is complete you can now close the PlayStation store by highlighting Close and pressing the X button icon button.
  7. You will be taken to the Music Unlimited application, where you can enjoy your purchase.
Top PlayStation Vita
  1. After starting the application choose "Next" to continue.
  2. Choose "Get Started" to continue with the signup process.
  3. You will now be taken to the PlayStation Store. You can now choose the plan you would like to have.
  4. After selecting the plan you would like, choose "Buy Now".
  5. Next, select "Confirm Purchase" to continue with the subscription.
  6. After your purchase you can choose to share your purchase with others.
  7. Now you can select "Start Music Unlimited".
  8. Now you can enjoy your subscription on your PlayStation Vita.

Cancelling a Subscription

The cancellation of the renewal means you won’t be charged for the next renewal depending on the type of subscription (30 days/1 year). You will still be able to use the Music Unlimited service up until the expiration date. When the subscription fails to renew, the service will stop.

Top PlayStation 3
  1. Under the PlayStation Network XMB icon, select “Account Management” and press the X button icon button.
  2. Next, select “Transaction Management”.
  3. Scroll down to “Services List” and press the X button icon button.
  4. From the list of services, select the “Music Unlimited” subscription and press the X button icon button.
  5. Press the X button icon button again when you see the subscription highlighted.
  6. The last screen will display your subscription information for Music Unlimited. The option highlighted on the screen is “Cancel Automatic Renewal”; press the X button icon button to cancel your subscription renewal.
Top PlayStation Portable
  1. Under the PlayStation Network XMB icon, select “Account Management” and press X button icon.
  2. Next, select “Transaction Management”.
  3. Scroll down to “Services List” and press X button icon.
  4. From the list of services, select the “Music Unlimited” subscription and press the X button icon button.
  5. Press the X button again when you see the subscription highlighted.
  6. The last screen will display your subscription information for Music Unlimited. The option highlighted on the screen is “Cancel Automatic Renewal”; press the X button icon button to cancel your subscription renewal.

At this time you are unable to cancel the subscription from the PlayStation Vita. Please use the PlayStation 3 or PlayStation Portable to cancel the subscription.

If you do not have access to the above devices please follow the steps below,

Top Sony Entertainment Network Website
  1. Visit https://account.sonyentertainmentnetwork.com/login.action and log in to your SEN account.
  2. Click on "Account" on the top menu.
  3. Click on "Wallet" from the left navigation.
  4. Under "Wallet Settings", you can see whether "Automatically Add Funds to Renew Subscriptions" is set to Yes or No. To change the setting, click on "Edit" underneath the "Automatically Add Funds to Renew Subscriptions" setting.
  5. Now click on the Yes/No dropdown next to "Automatically Add Funds to Renew Subscription" and select No to stop Auto Renewal then click "Save".
  6. It will display a "Your Wallet settings have been saved" message once complete.

Creating a Playlist

Top PlayStation 3
  1. Launch the Music Unlimited application from the XMB.
    Image
  2. Select the category you wish to listen to.
    Image
  3. When a song comes up that you wish to add to your playlist, press the Triangle button icon button.
    Image
  4. Highlight the option "Add to Playlist" and press the X button icon button.
    Image
  5. Choose between "Add Album" and "Add Song" and press the X button icon button.
    Image
  6. Choose the playlist you wish to add the album or song to and press the X button icon button. You can also choose to "Create Playlist."
    Image
  7. The album or song will then be added to the playlist.
    Image
Top PlayStation Vita
  1. When a song comes up that you wish to add to your playlist, choose the menu. Image
  2. Choose "Add to Playlist". You can choose and entire album or just the song. Image
  3. Choose the playlist you wish to add the album or song to. You can also choose to "Create Playlist.X button icon button.
    Image
  4. The album or song will then be added to the playlist. Image

Need more information regarding Music Unlimited? Please visit Sony Entertainment Network Support.