PlayStation Knowledge Center

Advanced Search
Screen Reader users press enter to Limit by product.  Limit by product
Screen Reader users press enter to Limit by category.  Limit by category
Search Tips
Was this answer helpful?
Thanks for your input!
Knowledge Center logo PlayStation Knowledge Center
Please tell us how we can make this answer more useful.
This is for feedback only. You will not receive a response.
Please provide your feedback below.
Still need help or have a question? Please contact us below.

Phone Icon Click here to view our phone support hours.
Forums Icon Click here to learn about Community Forums.
[PSP® system / PSP®go] Updated 01/30/2014

Install/Remove Battery Pack:

Click on the links below to learn how to remove or install the battery pack in a PSP system.

Top Insert and Remove PSP Battery Pack (PSP-2001 and PSP-3001)

To insert (or remove) the PSP system battery pack from a PSP-2001 or PSP-3001:

NOTE: The PSP®go system does not have a removable battery pack.

  1. Remove the battery pack cover.
    Looking at the back of the PSP system, the battery cover is located on the left side. With one finger push down the release button, then lift the battery cover up.
    2000/3000 remove battery cover

  2. Insert the battery pack by aligning the bottom of the battery pack with the PSP system.

    To remove the battery pack, slide your fingernail into the tab on the top of the battery and lift up.
    2000/3000 insert battery

  3. Replace the battery pack cover.
    Align the tabs of the cover with the spaces on the PSP system and push the left side of the cover down until it clicks in place.
    2000/3000 replace battery cover

Top Insert and Remove PSP Battery Pack (PSP-1001)

To insert (or remove) the PSP system battery pack from a PSP-1001:

NOTE: The PSP®go system does not have a removable battery pack.

  1. Remove the battery pack cover.
    Hold down the Push button on the back of the PSP system and slide the cover as indicated.
    1000 remove battery cover

  2. Insert the battery pack by aligning the bottom of the battery pack with the PSP system.

    To remove the battery pack, slide your fingernail into the tab on the top of the battery and lift up.
    1000 insert battery

  3. Replace the battery pack cover.
    Align the tabs of the cover with the spaces on the PSP system and slide the battery cover until it locks firmly in place.

    Warning: Do not plug the AC power cord for the PSP system into an electrical outlet until you have made all other connections.

    1000 replace battery cover

NOTE: If the PSP system is left unused after the battery pack has been removed, the date and time settings might be reset. If this occurs, the date and time setting screen will be displayed the next time the PSP system is turned on.


Charging the PSP Battery Pack:

Click on the links below to learn about charging the PSP battery pack.

Top Charging via the AC Adaptor (PSPgo)

Before you charge the PSP system, be sure that the battery pack is installed in the PSP system. Does not apply to the PSPgo system as there is no removable battery. Click here to learn how to insert a PSP battery pack.

PSPgo charge
  1. Plug the USB cable into the AC adaptor.

  2. Plug the AC power cord into the AC adaptor.

  3. Connect the USB cable to the multi-use connector on the bottom of the system.

  4. Plug the AC power cord into the electrical outlet.

    The power indicator lights up orange, indicating that charging has begun. The power indicator turns off when the battery is fully charged.

Top Charging via the AC Adaptor (PSP)
  1. Plug the AC power cord into the AC adaptor.

  2. Connect the AC adaptor to the DC IN 5V connector located at the bottom right of the PSP®.
    line drawing of AC adaptor and cord
  3. Plug the AC power cord into a working electrical outlet. Make sure the power indicator light turns orange, indicating that charging has begun.
    NOTE: Do not plug the AC power cord into the electrical outlet until you have made all other connections.
    line drawing of PSP
  4. When the battery pack is fully charged, the power indicator light will turn off.

  5. Unplug the AC power cord from the electrical outlet and disconnect the AC adaptor from the PSP®.
Top Charging via the USB cable

The PSPgo, PSP-2001 and PSP-3001 series PSP systems can be charged via the USB port when connected to an external device. Acceptable external devices are:

  • A PC with an operating system that supports the USB mass storage class, such as Windows®XP or Mac OS X
  • A device that allows a USB connection to the PSP system such as an HDD recorder or the PlayStation®3 computer entertainment system

To charge the PSP battery pack via USB:

  1. Turn on the PSP system and go to Settings icon (Settings) > [System Settings] > [USB charge] and press the X button icon button.

  2. Select "Off" if you wish to disable the USB charge or select "On" if you wish to enable USB charging. Once you have made your selection, press the X button icon button to save the setting.

  3. Plug the USB cable to the PSP system and the USB device (i.e., computer, etc.).

  4. Then go to Settings icon (Settings) > [USB Connection] and press the X button icon button to place the PSP system into USB mode. The power indicator will turn orange and charging will begin.
    When charging the PSP system using the USB connector, the [Auto Sleep] feature under Settings icon (Settings) > [Power Save Settings] may not work.
Top Checking Battery Charge Level

When you are using your PSP system to perform operations that require saving data to or reading data from Memory Stick™ media or the system storage, it's important that you don't run out of battery power in the middle of the operation. We recommend you fully charge the battery before updating the PSP System Software.

To find out how much power is available on your PSP battery, check the battery charge level displayed on the top right of the screen.

battery check

You can also check the battery charge level by going to Settings icon (Settings) > System Settings (System Settings) > [Battery Information].

The charge level display may vary slightly from the actual charge level, depending on the usage conditions and environmental factors, such as temperature. If the display is not correct, use the battery pack until it is completely out of power and then recharge.

Note that the display may not be accurate in the following conditions:

  • If the battery pack is used for extended periods in conditions of high temperature.
  • If the battery pack is not used for a long time after recharging.
  • If the battery pack has been recharged many times.

Estimating the remaining battery power:

battery charge level indicator

Plenty of battery power remaining


battery charge level indicator

Battery power is getting low


battery charge level indicator

Battery power has almost run out


battery charge level indicator

No battery power remains (the power indicator will flash green)
Top PSP battery pack charging tips
  • If the power indicator flashes green while playing a game, save game progress and recharge the battery pack. If the battery pack runs out before you save, game progress will be lost.

  • Charge in a temperature of 50 to 86 degrees Fahrenheit (10 to 30 degrees Celsius). Charging may not be as effective in other environments.


Battery Pack Information:

Click on the links below for more details about the PSP battery pack.

Top Estimated Battery Duration
  • Gameplay: approximately 3 - 6 hours

  • Video Playback: approximately 3 - 5 hours
Top Estimated Battery Charge time
  • After the battery has run out, it will take approximately 2 hours and 20 minutes to fully charge the battery pack using the AC adaptor. And approximately 4 hours to fully charge using a USB device.
Top Battery Hints
  • Charge in a temperature of 50 to 86 degrees Fahrenheit (10 to 30 degrees Celsius). Charging may not be as effective in other environments.

  • Charging may take longer when the PSP system is turned on during charging.

  • If the power indicator flashes green while you are using the PSP system, save game progress and recharge the battery pack. If the battery pack runs out before you save, game progress will be lost.

  • The charge level display may vary slightly from the actual charge level, depending on the usage conditions and environmental factors, such as temperature. If the display is not correct, use the battery pack until it is completely out of power and then recharge. The display may not be accurate in the following conditions:
    • If the battery pack is used for extended periods in conditions of high temperature.
    • If the battery pack is not used for a long time after recharging.
    • If the battery pack has been recharged many times.
Top Battery Pack Lifespan
  • The battery has a limited lifespan.

  • Battery duration will decrease with repeated usage and age.

  • For the PSPgo, if the battery duration declines greatly, you may need to send you system in for service. For the PSP system, if the battery duration declines greatly, it may be time to replace the battery pack.

  • The battery lifespan will vary depending on how it is stored, the conditions of use and environmental factors such as temperature.

  • Battery duration may vary depending on the type of content being played or usage conditions such as screen brightness and environmental factors.

  • As the battery ages, anticipate reduced battery duration.
Top Storing the Battery Pack
  • The PSPgo has a built-in battery, do not attempt to remove this on your own.

  • For the PSP system, when your PSP system will not be used for an extended period of time, remove the battery pack from the PSP.

  • Store the battery pack in a cool, dry place out of the reach of children.

Battery Pack Troubleshooting:

Click on the links below for steps you can take if you're having trouble with a PSP battery pack.

Top If the Battery Pack Does Not Charge, or Does Not Fully Charge
  • Make sure the AC adaptor is properly inserted in the PSP system and that the AC power cord is properly inserted in a working electrical outlet.

    PSP system

    Battery Pack AC Adaptor

    PSPgo

    You must connect the USB cable to the AC adaptor and plug the AC power cord into the AC Adaptor.
    PSPgo AC Adaptor

  • Make sure the AC adaptor for this product is being used.

  • Make sure the AC adaptor is clean. If not, wipe it with a dry, soft cloth.

  • Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.
    • PSPgo

      The WLAN switch is located on the left side and pushed up to be turned on.

      PSPgo WLAN switch
    • For the PSP-2001 and PSP-3001 series

      The WLAN switch is labeled WLAN. It is located on the top of the unit to the left of the UMD™ door and must be pushed to the right to be turned on.

      PSP 2000/3000 WLAN switch
    • For the PSP-1001 series

      The WLAN switch is on the left side and pushed up to be turned on.

      PSP 1000 WLAN switch

  • If you are charging the battery pack in an extremely cold location, it might take longer to charge.

  • There might be a problem with the battery pack. For the PSP system, try using a replacement battery pack of the same type. For the PSPgo, the battery is built-in, you may need to send your system in for service.
Top If the Battery Pack Charge Does Not Last Long
  • When using the PSP system in extremely hot or cold locations, the charge might not last as long.

  • There might be a problem with the battery pack. For the PSP system, try using a replacement battery pack of the same type. For the PSPgo, the battery is built-in, you may need to send your system in for service.

  • Keep in mind that the length of a charge on the battery pack can vary according to how you use your PSP system. For example, using the WLAN feature will quickly use up a lot of power.
Top If the Battery Pack Loses Charge, Even When the PSP System is Turned Off
  • Battery power is used even when the PSP system is turned off. Charge the battery pack frequently. For the PSP system, you may want to remove the battery from the system when not in use.
Top Tried These Steps and Still Need Help?

If you have tried the troubleshooting information above, but continue to experience problems, you may need to contact our Consumer Services department to have your PlayStation console serviced. Click on the image below to be directed to the service page.

SCPH 70000-90000 series PlayStation 2 system

70000-90000 PlayStation 2

SCPH 30000-50000 series PlayStation 2 system

30000-50000 PlayStation 2