PlayStation Knowledge Center

Advanced Search
Screen Reader users press enter to Limit by product.  Limit by product
Screen Reader users press enter to Limit by category.  Limit by category
Search Tips
Was this answer helpful?
Thanks for your input!
Knowledge Center logo PlayStation Knowledge Center
Please tell us how we can make this answer more useful.
This is for feedback only. You will not receive a response.
Please provide your feedback below.
Still need help or have a question? Please contact us below.

Phone Icon Click here to view our phone support hours.
Forums Icon Click here to learn about Community Forums.
[PS3™ system] Updated 05/06/2013

Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA) are essentially different types of security for wireless (Wi-Fi) networks supported by the PS3. This will prevent other users from accessing your wireless network.

  • The PS3 supports WEP and WPA encryption technology capable of using 128-bit/64-bit encryption keys.
  • If your PS3 system's wireless network access is security-enabled (encrypted) from open access, you will need to know your WEP or WPA Security Key (password).
    If you do not know this information, speak to the person who setup or maintains your home network.
  • WEP and WPA information for all devices on a single wireless local area network (WLAN) must match exactly. If you use a WEP or WPA key on a PS3 which differs from the key on the wireless access point (WAP) you are trying to connect to, the wireless connection will fail.

Basic guidelines when connecting to a wireless network

To connect successfully to any wireless network, whether password protected or not, you will want to follow these basic guidelines:

  • The PS3 must be within range of the access point. A strong signal from the access point does not mean that you will not have connection trouble. The PS3 may not be able to return the signal if the you are too far away.
  • Check the environment for objects that might interfere with a wireless signal, such as:
    • 2.4 gigahertz cordless phones
    • Bluetooth wireless devices
    • Microwave ovens
    • Fluorescent lighting
    • High powered audio equipment
    • TV sets or computer monitors
    • Electronic insect "zappers"
    • Any other electronic equipment that may produce Radio Frequency (RF) interference
  • The more devices that are trying to connect to a single access point at one time, the less the chance of a stable connection. If there are a lot of devices trying to connect to the same network it can cause problems.

Click hereto learn how to connect your PS3 to the Internet.

About Wired Equivalent Privacy (WEP)

WEP is a security protocol that can be used to help secure a wireless network. WEP uses a combination of letters and numbers called a "key." Only users who know this key will be able to access the WEP secured network.

Note: WEP information for all devices on a single wireless local area network (WLAN) must match exactly. If you use a WEP key on a PS3 that differs from the WEP key on the wireless access point (WAP) you are trying to connect to, the wireless connection between these two devices will fail.

For WEP - This key must be in one of 4 formats:

  • 5 letters and numbers (ASCII)
  • 13 letters and numbers (ASCII)
  • 10-digit hexadecimal (0-9 and a-f)
  • 26-digit hexadecimal (0-9 and a-f)

About Wi-Fi Protected Access (WPA)

WPA is security protocol which can be used to secure a wireless network. WPA, like WEP, uses a combination of letters and numbers called a "key." For WPA security protocol to work, both the PS3 and the WAP (or wireless router) must have exactly the same settings:

  • The WPA key must match exactly.
  • The WPA key must be from 8 to 63 characters if using ASCII (all letters and numbers and a few special characters), or exactly 64 characters if they are using hexadecimal (numbers 0-9 and letters A-F).
  • The access point must be set for and support WPA-PSK (TKIP) or WPA-PSK (AES).
  • The SSID of the access point must also be entered into the PS3 exactly as it is in the access point.