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Trouble with PS3 AV Cable Sound / Picture

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Buzzing or humming noise

  • Disconnect any coaxial cables at the point closest to the television. Signals sent through coaxial cables may cause interference with the sound and picture outputted from the PS3 which results in buzzing and humming noises from your display and speakers.
  • Make sure you follow the recommended Proper Electrical Connections for the PS3 system as improper grounding may cause humming or buzzing noises being output from your display or speakers.
 

Reset the Video Output Settings

  • If you changed televisions or changed the type of cable you are using, you may need to reset the video output on the PS3. Change PS3 Video Settings has steps to reset the Video Output Settings.

 

Manually Change the Video Output Settings

  • It may be necessary for you to manually change the Video Output Settings to "Composite / S-Video" in order to see a picture. Change PS3 Video Settings has steps to change the Video Output Settings.

 

Manually Change the Audio Output Settings

  • If you do not hear any audio, you should confirm the correct Audio Output Setting is selected for your installation. The PS3 allows you to configure the audio output separately. Change PS3 Audio Output Settings has steps to configure your audio settings. 

 

Check BD/DVD Audio Output

The audio output format for certain Blu-ray Discs™ or DVD media can be specified depending on your display or AV amplifier (receiver).
  1. Go to [Settings] > [BD/DVD Settings].
    • If the audio is being outputted via the HDMI port, select "BD/DVD Audio Output Format (HDMI)".
    • If the audio output is coming from the Digital Optical Out port, select "BD/DVD Audio Output Format (Optical Digital)".
  2. Now to choose between "Bitstream" or "Linear PCM". Please contact the manufacturer of your display or AV amplifier (receiver) to determine which audio output is supported by your display or AV amplifier (receiver).
    • For Blu-ray discs that can output in Dolby True HD and DTS Master Audio you must select Linear PCM as the Audio Output. Please note that your AV amplifier (receiver) must support Dolby True HD and DTS Master Audio.
 

Other Things to Try

  • Check your AV Cable
    Confirm that you are using licensed AV Cable (for PS3) (Composite). If you need to purchase a replacement, the model numbers are SCPH-10030 or SCPH-10500 (Gold Plated Composite AV Cables).
  • Make sure to use the correct inputs
    Verify you have the AV Cable's plugs inserted into the correct component video and audio inputs on your TV.
  • Confirm the plugs are fully inserted
    Make sure the plugs are firmly inserted to the TV inputs. Confirm the flat-end of the AV Cable is also firmly plugged into the PS3.
  • Confirm you are on the correct TV channel
    In order to see and hear the AV Cable connection from the PS3, you need to be on the correct (component video/audio input) channel. The most common channels are, "Input", "Line", "Video", or "Aux" channels, depending on TV manufacturers. Use the original remote control for the TV and try to locate the "TV/Video", "Input", "Line", or "Aux" button. This should take you directly to the AV Cable's input channel. Press the button repeatedly if your TV has more than one "Input" channel (i.e., "Input 1", "Input 2", etc.), until you see the PS3 picture on your screen. For further assistance, please contact the TV manufacturer directly for details.
  • Electrical Connections
    • If using a surge protector, attempt to plug the power cord directly to a wall outlet.
    • Plug the power cord into a different power outlet.
    • Make sure you follow the recommended "Proper Electrical Connections for the PS3 system" as improper grounding may cause humming or buzzing noises being output from your display or speakers.
  • Game Mode
    Some displays may have a feature called "Game Mode" which when enabled may eliminate any picture and sound synchronization issues. Please check with the manufacturer of your display to determine whether your display supports this feature.
  • If installing directly to a VCR
    If the PS3 is installed directly to a VCR (which is connected to the TV), you may not be able to view DVD movies. This is because of the copyright protection coding that has been programmed into the discs by the DVD manufacturers. If your console is installed directly to a VCR or TV/VCR combo, try connecting directly to the TV's video/audio inputs for DVD movie playback.
  • Make sure the AV Cable is free of any cuts, frays or other visible damage.
  • Try using a different AV Cable or alternate cable
  • Try installing the PS3 to another TV or display (i.e., monitor)
  • Try using the AV Cable with a different PS3 system
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