PlayStation Knowledge Center
The PSN Status Indicator is now located in the top right corner of PlayStation.com
PSN, or a portion of PSN (PlayStation Store, chat, etc.) may be down. Click this link to find out the status of the PlayStation Network. If the network is down, please try your connection later.
Additional Troubleshooting Steps
- If logging into the PlayStation Network or connecting online, reboot the system and try connecting again.
- Try connecting at a later time as it may be temporary congestion with your Internet service.
- If there is no maintenance, on the XMB go to (Network) > (Internet Browser) and attempt to access any website. If you are unable to access a website using the PlayStation 3 Internet Browser, there may be an issue with your Internet service. Please contact your Internet Service Provider for help with your Internet connection.
- If you continue to experience issues, please click on the type of connection below for some additional help.