PlayStation Knowledge Center

Advanced Search
Screen Reader users press enter to Limit by product.  Limit by product
Screen Reader users press enter to Limit by category.  Limit by category
Search Tips
Was this answer helpful?
Thanks for your input!
Knowledge Center logo PlayStation Knowledge Center
Please tell us how we can make this answer more useful.
This is for feedback only. You will not receive a response.
Please provide your feedback below.
Still need help or have a question? Please contact us below.

Phone Icon Click here to view our phone support hours.
Forums Icon Click here to learn about Community Forums.
[PS4™ system] Updated 07/27/2015

This article will show you how to create a new PSN master account, or link an existing PSN account to your PS4.

Should I Use an Existing or Create a New PSN Account?

Do you also own a PS3 or PS Vita? Did you have a PSN Account in the past? Recommended Actions
No No Create a New Account
Yes Yes, and I remember my Sign In ID and password. You can share your PSN Account with your PS3 and PS Vita. Just sign in with your existing Sign-In ID and Password.
For more information, refer to Link your existing account
Yes Yes, but I don't remember my Password. Check Use PS4 to Reset PSN Password, then Link your existing account

Link your existing PSN account

If you already have a PSN account, you do not need to create a new one. In fact, it is preferable to keep all of your PlayStation products on the same account. That way, all of your PSN services (such as PS Plus, Trophies, Friends, etc.) can be shared amongst all of your PlayStation systems.

To link an existing account:

  1. From the PSN sign in screen, enter your existing PSN Sign ID and Password.
  2. Note: If you see a message that states that the email is already associated with a Sony group, go to http://account.sonyentertainmentnetwork.com/ps4id and sign in to link the account to the Sony Entertainment Network.
  3. Read the Terms of Service and if you agree, select [Accept] to proceed.
  4. If this is your first time signing in to PSN from a PS4, you will have asked to add some additional settings. Select [Next] and press the X button.
  5. Your existing PSN Avatar, along with the First and Last name we have on file will be displayed. Feel free to change them if you wish, otherwise select [Next] and press the X button.
  6. Use the checkboxes to choose whether or not to display your true name and Facebook profile picture instead of your Avatar and Online ID in games and/or to friends of your friends. Then, select [Next] and press the X button.
  7. Follow the onscreen instructions for setting up the additional privacy settings for "Who can see my friends", and "Who can see my activities".
  8. Confirm your City, State, and Zip Code. Then select [Next] and press the X button.
  9. If you wish, link your Facebook account to your PSN account. This will allow you to post stories, share videos and screenshots through these services. Choose [Next] to link these services, or choose [Skip] to continue without linking (you can always link account later).
  10. Select PS Plus Membership to purchase, or select[Redeem Codes] if you have a PS Plus code, or select [Skip] to proceed.
  11. Choose whether or not to activate this console as your Primary PS4. Refer to Activate / Deactivate Primary PS4 for the benifits of having a Primary PS4.
  12. Select [OK] to acknowledge that when you log in to your PS4 with this user profile, you will also be signed into the PSN.

That's it!


Creating a New PSN Account

  1. From the PSN sign in screen, select [New to PSN? Create an Account].
  2. On the next screen select [Sign Up Now] and press the X button.
  3. Choose Country, Language, and Date of Birth. Then select [Next] and press the X button.

    Note: You must be 18 years of age or older to create a PSN master Account. See Sub Account Information for details on creating a sub account.

  4. Enter your city, state/province, and zip code. Then select [Next] and press the X button.
  5. Enter a valid email for your Sign-In ID and password. The password must include at least two of the following character types: letter, number, symbol.
  6. Note: If you see a message that states that the email is already associated with a Sony group, go to http://account.sonyentertainmentnetwork.com/ps4id and sign in to link the account to the Sony Entertainment Network.
  7. Next, set your notification preferences. Then select [Next] and press the X button.
  8. Create an Online ID that other PSN users will see. Enter in your First and Last name.
  9. Use the checkboxes to choose whether or not to display your true name and Facebook profile picture instead of your Avatar and Online ID in games and/or to friends of your friends. Then, select [Next] and press the X button.
  10. Follow the onscreen instructions for setting up your privacy settings for "Who can see my friends", and "Who can see my activities".
  11. Read the Terms of Service and if you agree, select [Accept] to proceed.
  12. If you wish, link your Facebook account to your PSN account. This will allow you to post stories, share videos and screenshots through these services. Choose [Next] to link these services, or choose [Skip] to continue without linking (you can always link account later).
  13. Select PS Plus Membership to purchase, or select[Redeem Codes] if you have a PS Plus code, or select [Skip] to proceed.
  14. Choose whether or not to activate this console as your Primary PS4. Refer to Activate / Deactivate Primary PS4 for the benefits of having a Primary PS4.
  15. Select [OK] to acknowledge that when you log in to your PS4 with this user profile, you will also be signed into the PSN.

That's it.