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[PS3™ system] Updated 05/01/2015

This article provides information on pre-orders for the PlayStation 3 and PlayStation 4.

To pre-order a game from the PlayStation store on the PS3 and PS4


  1. Choose the [PlayStation Store] and press the X button.
  2. Once the store is open, push up on the d-pad, highlight search, and press the X button.
  3. Search for the name of the game you'd like to pre-order. Once the name of the game appears, highlight it and press the X button.
  4. On the Product Detail Page, choose the [Add to Cart] or [Pre-Order] option and complete your purchase.

To see how much time is left until pre-ordered content is available


  • Choose the [PlayStation Store] and press the X button.
  • Search for the name of the game you pre-ordered. Once the name of the game appears, highlight it and press the X button.
  • The product page will display a countdown timer that shows how much time is left until the release date. Note:The countdown timer only appears for titles added to the PlayStation Store after 4/30/14.

Automatically downloading pre-ordered content


To automatically download pre-ordered content:

  • Go to [Settings] > [System] > [Automatic Downloads and Uploads] and make sure the option to automatically download is enabled. Note: You must have system software 1.70 to use this feature.
  • Content will pre-load onto the PS4 up to several days in advance of the release date. The content will not be playable until the official launch date.

Pre-load pre-ordered content


All games on the PlayStation Store have pre-load functionality.This lets you rest easy knowing that your game will be ready to play as soon as the game launches.

Please note:

  • Pre-loading does not grant early access to the game; it simply loads it up to several days prior to its release so you're able to play on its release date.
  • Automatic downloads must be enabled for your PS4 to pre-load your game. Follow the instructions in the section above for instructions on how to make sure this feature is enabled.

To cancel a pre-order


Please contact PlayStation Consumer Services via Chat or Phone to cancel a pre-order.