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PS4: Serial and Model Number Location

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Learn where you can find the Model Number and Serial Number on the PlayStation®4.

The PS4's model and serial numbers are located in two places: On the original packaging and on the back of the system. Having these numbers available when you contact PlayStation Consumer Services will allow us to assist you faster and more accurately. Choose the type of PS4 system that you have from the list below:  

CUH-1001A, CUH-1115A and CUH-1215A: On the box

Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located below the bar code on the bottom of the box. In the example to the right, the serial number is in the yellow box and is MBXXXXXXXXX

Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers and a letter. In the example to the right, the model number is in the boxes and is CUH-1001A.
Location of model and serial number on a PS4 box
 

CUH-1001A, CUH-1115A and CUH-1215A: On the PS4

Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located in the lower left of the bottom of the system. In the example below, the serial number is in the blue box and is MBXXXXXXXXX.

Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers, and a letter. In the example below, the model number is in the green box and is CUH-1001A.
Location of model and serial numbers on a PS4 system
 

CUH-2015A: On the box

Serial number: The serial number is 11 characters long. It begins with the letters "MC" and ends with 9 numbers and is located below the bar code on a side of the box. In the example below, the serial number is in the yellow box and is MC777777777.
Location of serial number on a PS4 box

Model number: The model number is located on the bottom of the box, near the bar code. It begins with CUH and is followed by a dash, 4 numbers and a letter. The model number is in the example below CUH-2015A.
Location of model number on a PS4 box

CUH-2015A: On the PS4

Serial number: The serial number is 11 characters long. It begins with the letters "MC" and ends with 9 numbers. It is located on the rear panel of the system, near the bar code. It's easiest to read the serial number when the system is upside down. The serial number in the example below is MC777777777.
Location of serial number on a PS4


Model number: The model number is located on the back panel of the PS4, near the bar code. It's in a recessed groove that is above the HDMI port and the Auxilliary port. The model number begins with CUH and is followed by a dash, 4 numbers and a letter. In the example below, The model number is CUH-2015A.
Location of model number on a PS4
 

CUH-7015B: On the box

Serial number: The serial number is 11 characters long. It begins with the letters "MC" and ends with 9 numbers. It is located on the bottom panel of the box, below the bar code. The serial number in the example below is MC999999999.

Model number: The model number is located on the bottom panel of the box, near the Sony Interactive Entertainment logo. The model number begins with CUH and is followed by a dash, 4 numbers and a letter. In the example below, The model number is CUH-7015B.
Location of model and serial number on a PS4 Pro

CUH-7015B: On the PS4 Pro

Serial number: The serial number is 11 characters long. It begins with the letters "MC" and ends with 9 numbers. It is located on the rear panel of the system, near the bar code. It's easiest to read the serial number when the PS4 Pro system is upside down. The serial number in the example below is MC000000000.
Location of serial number on a PS4 Pro

Model number: The model number is located on the back panel of the PS4 Pro. It's in a recessed groove that is above the plug for the AC power cord. The model number begins with CUH and is followed by a dash, 4 numbers and a letter. In the example below, The model number is CUH-7015B.
Location of model number on a PS4 Pro
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